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Privacy Policy

This Privacy Policy describes the information that The Room Link Ltd (“The Room Link”) collects about you.  We take the privacy of our users and members seriously and want your data to be safe whilst using our services and websites.

All information collected from you will be kept confidential in our database.  We will store your data for as long as you are a registered user or paid member.  When you cease to be a registered user, we will keep your data for 2 years.  After this period we may continue to store your information, but it will purely be used or processed for legal reasons, e.g. to assist with the detection or prevention of crime, for the protection of your safety or the safety of a third party, as required by HM Revenue and Customs. 

By providing us with sensitive personal data, such as sexual orientation, you consent to us publishing this information.

We will never sell, rent, trade, loan or disclose your personal identifiable information to any other party without your express consent.  We may, however, share non-identifiable, aggregated or statistical data with advertisers and third parties to improve our services by proving more targeted advertising, services or products.

We may pass your personal information to third parties to provide some elements of our services to you where this disclosure is necessary.  These third parties are bound to provide at least the same level of service or protection to you where they are located in South Africa.  However, we offer an international service and some countries do not provide the same level of data protection as South Africa.  You consent to our transferring your personal information to countries or jurisdictions that do not provide the same level of data protection as provided in South Africa.

Any links or advertisements from our website may take you to third-party websites.  We are not responsible for the privacy policies on these websites, neither are we the agents of these sites and cannot make representations on their behalf.  We recommend that you familiarise yourself with the privacy policy these third-party websites

Any resident of South Africa is entitled to a copy of any of the personal information we hold about you, and any request will be honoured by any resident of South Africa upon receipt of a small administration charge.

Cookies

Cookies are small files sent by our web server to your computer or mobile device when you visit our site.  This helps us distinguish you from other users of the site and in turn helps us provide you with a better personalised experience when you visit our site.  All our cookies are ‘analytical’ and ‘session’ cookies, which means they are only active whilst you are active on our site.  If you want to stop cookies being stored on your computer in the future, please refer to your browser’s help function or go to www.aboutcookies.org for more information.  However, should you turn off cookies, our website will no longer work as well as it may affect navigation around the site.

When you visit our site, we may also log your IP address, which is a unique identifier for your computer or mobile device. 

Contacting you

We will only send you emails and/or text messages for purposes specifically connected to the site, such as communicating with your regarding your membership, matches to your listings, login and password related emails or marketing purposes where you have specifically opted in.  You will always have the option to opt-out of emails we send you.

Contacting us

 

If you need to contact us at any time, you can do so by emailing:  info@theroomlink.com